For TM SIM registration, Globe's help page lists the National ID, passport, driver's license, UMID, Postal ID, SSS ID, PRC ID, BIR or TIN ID, and PhilHealth ID among the accepted options. The ID must carry your photo and must not be expired. Globe recommends PVC-type cards to avoid delays.
Here is where people trip during TM SIM registration. Globe's own FAQ has noted that paper-type IDs and cards with printed photos may be refused, and that newer versions of the PRC, Postal, and SSS IDs were not yet supported by its system as of this writing, with an update promised. So a perfectly valid ID can still bounce if it is the wrong edition. If the portal rejects the first card you try, a second ID from the list is a normal next move, not a sign that you did something wrong.
Details are the other common snag in TM SIM registration. When the portal says the information you entered and the ID do not match, the cause is often a spelling difference, a missing middle name, or an address typed differently from the card, so copy what the ID shows rather than what you remember. Photograph the card flat and in good light with all four corners visible and no glare across the face or the numbers. The selfie is a live capture, which means stock images and old gallery photos will not pass.
Expiry catches people off guard. Globe asks for an unexpired ID, so a driver's license that lapsed last year will usually fail even though the photo still looks like you. Name changes cause similar trouble. If your name changed after the card was issued, such as after marriage, enter it exactly as printed on the ID you upload, because the system compares the two and a mismatch is a quick route to a rejection during TM SIM registration.
People without any ID are in a tougher spot, because the TM SIM registration flow has no shortcut for it. The practical route is to obtain one of the accepted IDs first, and processing times and requirements differ by agency, so it helps to ask the issuing office what you need to bring. Minors are the exception: a child without a government ID is registered through a parent or guardian.
A common misconception about TM SIM registration is that anything with your face on it will do. Company IDs and a bare birth certificate are not government-issued photo IDs, which is what Globe's list is built around, so treat any claim that they work with caution and confirm with Globe first. The list is not permanent either. In August 2026 the NTC proposed making the National ID the only acceptable ID for SIM registration and set a public hearing for August 27. Whether and when it takes effect is worth verifying on Globe's FAQ before you rely on any other card.
To see the ID rules next to the rest of the steps, the independent guide on TM SIM registration is a convenient reference, but it is not Globe's portal, and the list on Globe's own pages always wins if the two ever differ. Requirements change and every case is different, so if your ID keeps getting rejected, a Globe Store can check the card in person and a short consultation can save you repeated attempts.